Shipping & Returns
Shipping & Returns
Last updated: April 14, 2026
Shipping Policy
Free Shipping
We offer FREE standard shipping on all orders within the United States. No minimum purchase required.
Processing Time
Orders are processed within 1-2 business days (Monday–Friday, excluding holidays). You will receive a confirmation email with tracking information once your order has shipped.
Delivery Times
- Standard Shipping (Free): 5-7 business days
- Expedited Shipping: 2-3 business days (additional cost at checkout)
International Shipping
We currently ship within the United States only. International shipping will be available soon.
Return & Refund Policy
30-Day Money Back Guarantee
We stand behind Sovia 100%. If you're not completely satisfied with your purchase, we offer a 30-day money back guarantee — no questions asked.
How to Return
- Contact us at support@sovia.com within 30 days of receiving your order
- We'll provide you with a return shipping label
- Ship the product back to us (opened or unopened)
- Receive a full refund within 5-7 business days of us receiving your return
Damaged or Defective Products
If your order arrives damaged or defective, please contact us immediately at support@sovia.com with a photo of the damage. We will send a replacement at no additional cost.
Subscription Cancellations
You can cancel your subscription at any time — no penalties, no fees. Simply log into your account or contact us at support@sovia.com.
Contact Us
Email: support@sovia.com
Response time: Within 24 hours